Artificial Intelligence Will Change How We Think About Leadership

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artificial intelligence

While we grew up watching movies like "The Terminator" where "Skynet" an artificial intelligence defence system sparks a nuclear holocaust. We have come to believe that AI (Artificial Intelligence) will replace humans in the times to come and AI is a threat to human leadership. Fact of the matter is that AI was created by us humans to improve, grow and ultimately replace human intelligence, which is also our key competitive advantage. Eventually, the use of AI is bound to affect leadership. With artificial intelligence development services easily available to organizations who know what we would witness in the times to come. 

With the recent development in the field of AI, it is not long before that AI will replace many characteristics of core leadership like raw cognitive processing of information and facts. Not only this but in my opinion, further development in AI will also lead to the importance of the "soft" characteristics of leadership. These characteristics are the behaviours, attitudes and personality traits that help people help others achieve shared goals and purposes. The shift of focus from hard to soft characteristics of leadership is not entirely of this age.

Research from meta-analytic studies reviewed 50 years of research and recommended that personality traits such as extraversion, curiosity, and emotional stability are 2 times as important as IQ. Extraversion, curiosity, and emotional stability are considered to be the benchmark metric for reasoning ability when it comes to foretelling leadership effectiveness. 

 At some point of time in our history, probably with the introduction of language, leadership transformed from physical to cognitive skill, emphasising expertise and intelligence rather than force and strength. 

 Today AI is used for repetitive and mundane tasks and can substitute several managerial functions. According to David De Cremer, founder and director of the Centre on AI Technology for Humankind, AI with time can develop "general intelligence" that humans have, he said in a recent interview with AI for Business (AIB), which is centred on helping students understand and learn the societal and business implications of AI. If you are looking for artificial intelligence development services for your organization? Do visit Daffodil Software

 Research suggests that the age of AI will be portrayed by great disruption and ambiguous, robust changes, which will make us rethink the nature of effective leadership. There are particular qualities, such as decisiveness, authority, domain expertise and short-term task focus, that are losing their importance. On the other hand qualities such as humility, vision, adaptability and constant engagement are more probable to play an important role in an agile type of leadership. 

 Let us take a closer look at these competencies:

 Humility

With the volume of data available to us nowadays, it is crucial to know what you don't know as knowing what you know. However, leaders often neglect to learn about the new development as there's a huge variety and volume of data to choose from. The AI age requires the leaders to be willing to learn and gather information from both inside and outside their organizations. They must trust and accept that others know more than they do. The knowledge that they require for a certain task can come from a person younger in age and lower in status. The leader in the AI age must understand that key contribution in a situation can come from someone having a lower status or less experience. 

For example, Nestlé has an extensive reverse mentoring program, which is implemented to institutionalize the process of learning to welcome, accept and leverage the knowledge provided by the peers, team members and employees for the interest of the business. Sounds humble doesn't it? Also it contradicts with the image of confidence and authority. But, there has always been a link between confidence and actual competency, such that it is believed that true experts often are humble than people with very little or no expertise. 

Adaptability

Adaptability at an organizational level means being prepared to innovate and respond to any threats and opportunities as they come our way. However, when an individual leaves it means to be open to new ideas, change in opinion even when it threatens one's ego. Adaptability is being able to effectively communicate a revised opinion to peers, teams, relevant stakeholders and customers. In the age of AI, change of opinion or one's mind can be often viewed as a sign of weakness and lack of conviction. However, it should be perceived as a strength when it improves decision making. Adaptable leaders should be fearless when it comes to committing to a new course of action when a situation demands. Also their adaptability should allow them to accept challenges with their aim to learn rather than being right. 

The CEO of Spanish bank BBVA, Carlos Torres Vila, supervised the transformation of the company from a brick-and-mortar bank setting to one of the most successful financial service organizations of this digital era. He was able to do so by fostering a transformative culture which encouraged flexibility, agility, collaborative work, entrepreneurial spirit and innovation. 

Vision

Vision has always held an important role in effective leadership. In the AI age where rapid technology and business model disruption is prominent, clear vision is more crucial than ever as there is less clarity among subordinates, employees and followers about what one should do, where one should go, and why. Leaders possessing clear vision also possess compelling and meaningful answers to these questions and can communicate them efficiently. Besides, leaders with a clear vision can implement vital organizational transformations without striving for short-term interests. 

Famous leaders of today's digital giants, such as Tesla, Amazon, Tencent, Facebook, Google and Alibaba have clearly expressed their vision for their organizations, even in times of uncertainty.

Engagement

To be successful in the age of AI a leader must constantly engage with their surroundings so that they can adapt to, and attune to, the signals rather than the noise. This can either threaten disruptors or potential partners with their vision. Agile leaders have to keep their teams engaged while finding ways to engage themselves, especially through tough times. 

Engagement can be accomplished by digital means in the AI age. For example, German e-commerce gian Zalando implemented multiple digital tools for top management to capture and respond to the topics that interest all employees regardless of their designation. To name a few zTalk, a live chat app, zLive which is a company-wide social intranet, and zBeat a survey tool that surveys employees about their present work experience. 

All of the above does not suggest that leadership will be radically different in the AI age, however there would be two key distinctions. Firstly, a leaders’ hard skills will be overshadowed by smart machines and their soft skills will become highly important. Without a doubt that leadership traits such as emotional intelligence and integrity will remain vital, however the AI age will require leaders to be humble towards other contributors and adaptable to the challenges along the path. Steadfast in their vision and constantly engaging with the changing world around them.

Author Bio- Nora is a copywriter and content writer for Daffodil Software. She specializes in ghost blogging, email marketing campaigns and content for sales pages. She works closely with B2C and B2B businesses providing digital marketing content that gains social media attention and increases your search engine visibility. 

Digital Transformation and the Future of Ecommerce

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Digital Transformation 

The term "Digital Transformation" has been floating around since the pandemic struck us. Many companies were adopting digital transformation to survive the effects of the norms that came with the pandemic. So begs the question, what is a digital transformation?

In simple terms, Digital Transformation is the selection of digital technology to convert businesses or services, through replacing manual or non-digital processes with digital processes or replacing older digital technology with newer digital technology

 So let us see what are the examples of digital transformation 

  • When an organization adopts new technologies like cloud computing.
  • Switching to email marketing from mail flyers. 
  • The use of social media, to drive acquisition and product engagement. 
  • Leveraging data from multiple sources to create a targeted multi-channel marketing plan. 
  • Combining eCommerce with in-store pickup, aka BOPIS (Buy Online Pickup In-Store)
  • Partnering and collaborating with market intelligence and research companies such as IDC, McKinsey, and Gartner, to smoothen a digital business strategy. 
  • Welcoming digital change

 What are the reasons behind the digital transformation in eCommerce?

  • People are always searching for new products online

According to Salesforce, the leading CRM company, a monstrous 87% of shoppers search for information about a product and read the related reviews, online, although they make their final purchase in a brick-and-mortar store. Shoppers expect to find proper and updated information about products and brand contact information easily and quickly, online. 

  • Rising expectations

Morden shoppers have evolved. They have become aware of the market trends and expect personalized experience across a range of channels. Hence the term omnichannel marketing. Shoppers nowadays expect the items in the shopping cart to move from device to device, as they enjoy using apps. The key to growth is the need to cater to the sopper's base. 

  • To display value, brands need a strong online presence

Gone are the days when brands opted for marketing strategies. Now they opt for direct-to-consumers. The benefits are both for the customer and the businesses alike. Businesses eliminate the need for middlemen to make more profit and customers get communications from the brand manufacturer directly. Vigorous branding and a strong presence create a path for success in this type of marketplace. 

The impact of digital transformation in the future of eCommerce. 

If you are an eCommerce retailer or B2B (business-to-business) wholesaler, and you are aware of the know-how of the digital world doesn't mean you are sorted for life. The website that you maintain and where all the shopping is done by your customers is just an aspect of your company's digital transformation. As a business you need to keep an account of the shifts in your customer's behavior and expectations, enabling you to modify your business strategies to meet their needs. Eventually, keep up with your competitors. If your competitors offer BOGO (buy one get one) you have to do something better and if they offer free shipping, then you have to too. 

So let's take a look at a few ways digital transformation is going to change eCommerce. 

  • Private-label Selling Accelerates And Direct-to-consumer (DTC) 

DTC's business strategy in simple terms is a reaction to uplift private label products as it has the ability to make more money. By implementing the direct-to-customer (DTC) strategy in their business, brands can not only earn extra but also know their customers better. When brands choose DTC instead of their retails partners, manufacturers also balance out the slow in-store sales. 

  • Breaking Limits With Augmented Reality (Ar)

AP software is proving to be a game-changer in the eCommerce industry. The amazing thing about AR is that it helps the shoppers to visualize the products that have interested them. Before the introduction of this technology, shoppers were reliant on luck, tape measures, and imagination. They were unable to envision the product properly and confidently. AR has changed the way shoppers perceive eCommerce by removing the psychological hurdle to purchase. 

Want a taste of what shopping is like with AR, check out the furniture retailer Burrow. Burrow at Home is an app by Burrow that enables customers to try out furniture in their living spaces virtually. The app can scan the floor of the room, customize and personalize the Burrow furniture and then drop it into view for the customer. 

  • Shift Of Business Physical Retailers To Ecommerce 

The pandemic brought down the businesses of all the brick and mortar and wholesalers. Retailers who adopted eCommerce quickly were having a time of their lives with sales. However, behind the scenes, the established packaging ecosystem and shipping processes were decayed with the norms of social distancing and reduction of staff in the warehouse. Couriers were overburdened with packages and there was a tremendous increase in shipping time. 

Ecommerce was giving success to businesses even long before the pandemic. Economists have projected that the eCommerce sales will top 476.5 billion by 2024 which's an upward trajectory from 279.7 billion dollars in 2017. Nowadays digital transformation is an essential process for any brick-and-mortar business. 

  • Bigdata Will Play An Important Role In Personalization

Big Data is now one of the most essential parts of digital business transformation. Ecommerce giants such as Amazon use big data to provide a highly customizable shopping experience to their customers. This is all possible by fine-tuning the site's algorithms based on a shopper's activity while shopping.  

Maybe in the future people may choose to opt out of personalization. But for the time being, companies continue to push personalization in the Internet of Things (IoT) devices, like automated doorbells and thermostats and artificial intelligence (AI) such as Siri or Alexa. To apply personalization and big data to your business model, you can go ahead and install product recommendation integrations on your site. 

Digital Transformation is more than just a trend. It is now a mode for survival for businesses that have suffered from the effects of the pandemic. It is the way forward. The aftermath of the pandemic would tell a different story to the world. The story of how businesses through digital transformation survived the pandemic. If you are in search of digital transformation services do visit us. 

Authors Bio- Nora is a copywriter and content writer for Daffodil Software. She specializes in, ghost blogging, email marketing campaigns, and content for sales pages. She works closely with B2C and B2B businesses providing digital marketing content that gains social media attention and increases your search engine visibility. 

Top 6 Benefits Of Salesforce Development Services

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If this is the first time you are exploring Salesforce services then your mind would be flooded with questions. On the top of your head, “what are the benefits of using the Salesforce development services. 

 

Nowadays Salesforce CRM services are one of the most accepted software services where you can integrate applications to give a birds view of marketing and management of customers, leads and eventually sales. 

 

A Salesforce development company provides organizations with services like contact management, lead tracking, order management, relationship building, online product building, sales forecasting, lead management etc. 

 

This article will focus on the top 6 benefits of salesforce development services with respect to the Sales Cloud. For those who don’t know Sales Cloud is a “sales” module of Salesforce. 

 

Sales Cloud is also known as Salesforce Service Cloud, has features like Web-to-Lead which is used to capture the lead with pre-defined auto-response rules. The Salesforce professional service understands an organization’s entire sales process and helps them to grow. Salesforce Cloud has the most built-in strategies to implement for sales and marketing. 

 

Salesforce has the ability to grow your customer base and determine your company’s success level. Not only this but it also has the ability to gather information of the customer and facilitates customer relationship.  

 

Salesforce CRM Tool and its cloud service are well known to increase its business functionality while minimizing your cost, saving your time and increasing your business functionality while automating all the business processes, even through your smartphones (Android/iOS) via Salesforce 1. 

 

The Benefits Of Salesforce Development Services Are As Follows: 

 

The accumulated customer data is what helps a business run efficiently and effectively. The protection of this data is as important as its gathering. We have to protect this data at all costs from cybersecurity threats. 

 

A business can really prosper if the data related to the business client, employee’s information, company activity, product information is stored and used to increase the opportunities in sales and growth. 

 

Let’s dig deep into the benefits of Salesforce development services. 

 

 

Easy To Process Sales Process

The Sales Cloud module is efficient enough to address your business needs and requirements. It is flexible and can be easily customized to match a precise business need for your customers. 

 

Increases The Business Opportunities

Salesforce professional services allow you to share data, convert deals, get approval within a matter of minutes. Now everything mentioned above can be achieved through your smartphone. Moreover, it is been continually evolved to meet customers demands by equipping them with more efficient technologies. 

 

Accurate Predictions & Forecasting

Salesforce helps your business to hold on to your customers. The customer data collected always undergo an algorithm that helps to predict the future of your business. On the other hand, you always get a clear update and reports. 

“According to a report from Salesforce, a business using Sales Cloud witnesses an increase in customer retention by 45% and sales revenue collection by 37%.”

 

Increase Your Business Productivity

Reporting is another Fortey of Salesforce. Salesforce CRM can help you effectively process the data help you analyze the monthly business process with Salesforce professional services.

 

Drives A Steady Growth

To scale your business and grow you will need to handle customer conversations properly and maintain a relationship with them. This is where Salesforce web services come in handy as it is integrated with bots that help you in one-on-one communication with your customers. This results in customer loyalty and retention. 

 

Streamline Every Single Business Processes

Sales Cloud has the power to elevate your process and business ecosystem. It shortens the sales cycle and focuses on the right opportunities and develop better methods. 

 

Conclusion 

There are various Salesforce development companies that can assist your business with integration. If you are someone who is looking for Salesforce development services do visit us. 

 

6 Key Trends To Consider While Developing A Mobile Application

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The last decade has shown us some phenomenal innovations in the sphere of mobile apps. Be it the technology used such as M-commerce, Cloud computing, IoT, Beacons etc. to awesome gadgets such as Google Glass, Apple Watch and other wearables, the mobile app industry is still booming and innovating like no other. 

 

Today, the markets are flooded with smart devices which act as an indispensable tool. From home security to healthcare smart devices have become an integral part of our lives. This, in turn, has led to fierce competition in the mobile and the application marketplace. Any mobile app development company would want to stay ahead of the competition. 

 

So, here are 6 key trends to consider while developing a mobile application to help you stay ahead of the curve.  

 

Security Breach

In recent years may mobile applications were a subject to a security breach. Security in a mobile application is a primary hurdle for the developer, which can’t be ignored. In the year 2015, a huge amount of data was compromised by a cyber attack. Studies show that of all the apps present on the app and play store, only a quarter of mobile apps would pass the basic security test. 

 

The app security risk is often aggravated by the following factors such as BYOD (Brind Your Own Device), the rapid popularity of mobile wallets, IoT devices and ever so increasing number of mobile devices. 

 

Location Bases Services

In recent years beacon technology has gained popularity and momentum. The location-based has enabled businesses to get their customers’ location information. Web and mobile application fetch their end user’s location information and accordingly share personalized messages and advertisements to interact and attract their potential customers. Nowadays not only beacons but other location-based WiFi services are also becoming popular. 

 

Mobile/Digital Payment 

You today can pay for anything in just a matter of a few clicks. Due to the number of digital mobile payment providers, this has become possible. With giants like Google Wallet, Apple Pay, Samsung Pay, Android Pay and Amazon Pay its a clear indication that this trend will continue in the future and can companies can leverage this technology. 

 

IoT and Wearables

IoT has a new paradigm of mobile app development under its belt. There is no neglecting of the fact that now many companies are making devices that are IoT enabled and have become an integral part of our lives. There are several facts that IoT will play a prime role in the years to come.

  • Around billions of thig would be connected by the year 2021
  • More than 35% of growth in the global IoT market is expected by the year 2021 

 

Wearables have given a new direction to mobile app development technology. With an increasing appeal for wearable devices, we are more likely to see more fitness tracking apps, apps that tell you to drink water etc. Not only healthcare but even the textile and fashion industries are leveraging this technology by integrating it into their products. 

 

By taking these points into consideration companies have already integrated IoT and it is also evident that they will focus more on private cloud networks and sensor-enabled systems, rather than just focusing on wearables and mobile devices. 

 

Cloud Computing

Today many businesses are leveraging the power of Cloud computing. It has an array of features such as scalability, reliability, better data storage, powerful processing capability and so forth. With the ease of accessibility, Cloud has benefited developers and augmented app development and allowing an easy implementation. We already have applications like Google Drive, Dropbox etc. and many more such applications are expected in the near future. 

 

Enterprise applications

The world has now realized the importance of enterprise applications during the pandemic. Out of all the enterprise applications being developed globally, around 40 per cent of the enterprise applications are generating substantial profit. 

 

Many businesses are now considering mobile platforms to leverage their service and products, boost productivity, and ROI. It is also observed that the opportunity for app developers to work for an enterprise is increasing and will continue in the future. Hence the quality and the functionality of enterprise applications are bound to evolve in the times to come. 

 

Conclusion

I hope that 6 Key Trends To Consider While Developing A Mobile Application has shed some light on what to consider in the times to come. To stay ahead of the competition it is advisable to keep the above trends in mind. There is much mobile application development company who could facilitate the development of your application. If you are looking for a mobile app development company do visit us.

3 reasons why mhealth is the future of healthcare delivery

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As we are part of this digital age, we have gotten increasingly attached to our smartphones and other gadgets. Smartphones have become so integrated with our lives that we have highly dependent on them to manage our time tables, coordinate our work and business processes, stay informed, and connected through social networks, thus, changing our way of life. 

The coronavirus outbreak has further added to the urgent need to revise current global healthcare and make it more safe and universally available and accessible. In the current scenario, there is increasing demand for innovations and 24 hours support. Particularly, after wearable and other connecting devices became available to the consumers on a large scale.

 

In the recent time, we have witnessed a development in the ever-growing and ever-evolving healthcare industry — introduction of healthcare mobile applications or Mobile Health (mHealth). Introduction of mobile applications in the healthcare industry would help the industry to be in sync with the digital age and the changing expectations of the consumers. Healthcare professionals are now adopting these mobile apps into their practices at a very fast pace to offer the best of their services to their consumers. 

 

Like there are so many different types of healthcare software catering to different needs, similar is the case with the healthcare mobile applications. They are developed to cater to different needs of the healthcare professionals as well as the consumers. It is important to understand different types of mobile apps to further understand why they are the next big thing in the industry. 

  1. Data Collection for different metrics of patients like pulse, arterial and intracranial tension, heart function, sleep, etc
  2. Fitness apps (exercise complexes, control of performance);
  3. Mobile apps for a healthy lifestyle (diet, tips, etc.);
  4. Control of drug taking and treatment;
  5. Healthcare apps aimed at people suffering from a particular disease;
  6. Apps to interact with a medical center or clinic.

 

This change in the healthcare industry resulted in the launch of different healthcare mobile applications available for patients, medical professionals, institutions. Applications have moved past mere counting calories and serving as heart monitors, they can now check hospital medical records on file. Mobile apps can further enhance how medical professionals monitor several aspects of their patient’s health and can even conduct consultations through smartphones. 

 

To further understand why healthcare mobile application is the future for your institution, it is necessary to know what features these apps offer.

  • Patient Monitoring: Healthcare apps help medical professionals to keep an eye on their patients’ conditions and progress throughout the duration of the treatment. It helps in storing patient’s medical test reports which the doctors and admin staff can access anytime they want to.
  • Healthcare Reference & Database: With the help of healthcare apps, doctors can keep a track of all data on different diseases, medical conditions, medicines, and prescriptions in one place. Such reference apps can help medical professionals stay updated with the latest medical knowledge.
  • Appointment & Clinical Assistance: Maintaining and keeping a track of hand-written appointment schedules can be quite troublesome. Healthcare apps also come with a feature which can be used for making appointments, notifying patients and doctors about upcoming checkups, changing schedules, and other essential updates seamlessly.
  • Doctor-on-Demand: Healthcare apps such as telehealth or telemedicine apps help in providing remote healthcare services through online consultation.
  • Mental Health: Few healthcare apps include features like meditation, self-care, stress relief, and good sleep that people use to take care of their mental health and well being.
  • Payment Gateway: Healthcare apps come with mobile payment integration with the latest digital payment platforms which allows patients to safely and conveniently pay for treatment and/or insurance. Patients can also access copies of bills for documentation purposes.

 

Above mentioned are some of the features which most of the healthcare mobile apps provide. One could include some specific features depending upon their overall objective of the app while getting it developed by different healthcare app development companies. Healthcare apps come with a lot of benefits to medical professionals, patients and your admin staff. Below are some of the benefits:

  • Convenience: Multiple wearable devices are now available to help consumers to maintain their health record without physically going to a hospital or medical facility. A lot of companies have come up with wearable gadgets to monitor the health, diet, sleep, and well-being of consumers, making them more aware and conscious about their general well-being.
  • Availability: Healthcare professionals continue to create mobile medical apps for specific uses and work hand-in-hand with healthcare app development companies to deliver healthcare apps and mobile technology to serve end-users better. Even remote areas that often lack attention, accessibility, and resources can have access to treatment and information with the help of these apps.
  • Accuracy: Digital advancements enable secure storage of records, effective data analysis, and streamlining of processes. The healthcare apps won’t be that efficient without processed data. It includes patient history, medication lists, clinical documents. Processed data helps in reducing medical errors and make a diagnosis more precise. 

 

Healthcare applications focus on comprehensive understanding of health responsibilities to another level. Soon, in the coming future, healthcare applications will keep on playing a more active role in dealing and managing the clinical duties of attending doctors and in boosting the level of quality, accessible, on-demand healthcare services. 

Healthcare institutions have already started getting in touch with healthcare app development service providers who develop healthcare solutions based on the specific requirements of healthcare professionals. Daffodil is one of the leading healthcare app development companies with relevant healthcare industry experience and further understands the rules and regulations.

 

How to get started with your healthcare application development

Healthcare application development is the process by which an app is built for mobile devices with the intent of helping users effectively manage their medical conditions, fitness goals, hospital visits or insurance claims. This includes telemedicine, lab results reviews, prescription & appointment management and more.

 

Below are some types of healthcare applications which focus on different pain points while being built:

  • Clinical assistance apps: These apps offer EMR and EHR access, including digital imaging abilities, the review of laboratory results and patient charts, as well as symptom checks and other assistance. They continually assist practitioners in offering in-hospital or in-office diagnoses.
  • Scheduling and reminder apps: These apps help physicians and administrators schedule future appointments quickly and efficiently. Users receive reminders about appointments and prescription pick-ups as needed.
  • Telehealth and remote monitoring apps: These apps remotely transmit patient information to a provider in a different location. Practitioners and physicians are able to relay patient lifescan information, ECG viewing, and remote oxygen checks between devices.
  • Medical resource and education apps: These apps provide educational access to learning physicians or medical practitioners. Apps can include clinical references, study guides, educational games, or other drug-related information pertaining to their studies.
  • Health and lifestyle apps: These apps are typically personal in nature and often cater to a consumer market of users looking to track their personal health or fitness. Diet and fitness tracking and motivational or meditation apps fall into this category.


To go ahead with healthcare application development, one needs to take into consideration the following pointers:

 

Planning:

Deciding on what type of e-health app you’re going to build. Before developing, you must decide where your idea fits within the e-health space. The first step, like for anything else, is to prepare a clear and actionable plan for the application. Start by thinking about what health-problem or pain point you’re trying to solve and consider whether it can be answered with an app. 

 

Analysis
In this stage of the process, the goal is to document all the user, software, and hardware requirements of the app. This way, one can determine what features to focus on and anticipate what problems might come up during development. For example, will your application be available in several platforms—mobile phone, tablet, and on the web?

Further, analysing on what functions will best serve user needs.Once, it is decided on what kind of app needs to be built, the next step would be to start narrowing down the general functions basis the user needs. For instance, a medical resource app might not need a dashboard that aggregates different stats, but a clinical assistance or lifestyle app might.

Here are just a few of the functions/features, users might desire:

Dashboards: Healthcare app dashboards are useful for healthcare providers to easily aggregate patient information all in one place. They improve clinical efficiency and administration.

Reporting and charting functions (analytics): Consider developing an app that accrues analytics information to conveniently review progress or monitor activity. It further decreases reporting mistakes and improves the level of care.

Payment portal: Payment portals provide an easy way for remote patients to remit payment, or for lifestyle users to purchase subscription packages or products.

Doctor profiles and geolocation: These are a quick way for prospective patients to find doctors near them, to review credentials, and, later, to use GPS to get to the clinic or medical facility where their doctor works.

Patient/user portal: Much like a dashboard, this is a patient-facing feature that allows patients to receive messages, alerts, and other reminders from their physician or mentor all in one place.

Real-time chat and video: These help patients connect with on-site physicians in case of emergency, or to discuss treatment options or diagnoses.

Further, Privacy and Compliance Research is very important and should be done when the process is started. Privacy is of the utmost importance when developing e-health apps. And unlike many other digital privacy and security concerns, healthcare apps are subject to fierce legislation in the name of patient and practitioner protection.

One needs to obtain certifications through the Health Insurance Portability and Accountability Act (HIPAA) that ensure patient protection. 

Further, it is important to decide which platforms and devices the application would support so that the next steps which are design and coding could be taken forward in accordance with the same. Any e-health device must be supported on the correct platforms and operating systems. Mobile devices such as smartphones, tablets, and smartwatches will provide users quick and instant accessibility to your app. Whereas desktop devices such as desktop computers and laptops are useful for older app users and those performing more in-depth, time-intensive research.

 

Design:
It is very important for a mobile application to have an accessible UI/UX Design for the users to make most of the apps. Effective user interface (UI) and user experience (UX) designs are important for all e-health apps. Given the vulnerability of many users who rely on e-health apps, it is important to do implement solid development practices:

  • Focus on consistency when mapping out user pathways.
  • Spend some time considering users' possible pain points to provide a seamless experience. Imagine being a patient who must enter their medical information every couple of hours.
  • Minimize the number of “interaction” points for patient-users.
  • Deliver important information early in the user’s journey.
  • Maintain simple, clean, and uncomplicated graphic design.

Construction & Coding:
This is the stage where all the previous planning, analyzing, and designing efforts are implemented and executed. Using the requirements and design plan as a guideline, the development team will begin the programming and coding of the app.

By this point in the development journey, one should have established their market niche, consider which functions the users will benefit from and ensure the security and privacy through  compliance and UI/UX design. 

 

Testing:
When the app is built, one needs to make sure that it works as intended, that document requirements are met, and that it’s free of major bugs. As many know, there is not much room for error in the healthcare space—much less its applications.

It is mandatory that the app goes through a stringent security audit as well as system tests, integration tests, performance tests, user acceptance tests, quality tests, and debugging to make sure everything is in order. It is critical to ensure that the app is secure to protect the app users and all their sensitive data.

One also might want to get as much feedback as possible during this stage, so it should be  considered running the app past target users by conducting a beta test. Use the positive and negative feedback gained to make iterations to the application. 

 

The healthcare application development is an important process for both, the hospital management as well as healthcare mobile app development company. Following the guidelines is of utmost importance as there are government regulations involved in the healthcare industry. Daffodil Software is one such healthcare app development company, which complies with the health standards and regulations and builds customizable healthcare solutions as per the requirements of medical professionals.